The Black Swan Group
The Black Swan Group was founded by CEO Chris Voss, who went head to head with some of the world’s worst criminals as the FBI’s lead international hostage negotiator.
Since 2008, Chris and The Black Swan Group’s instructors have traveled the globe to teach sales teams across all industries how to achieve better business outcomes using our negotiation skills.
Chris Voss – CEO, Founder, Instructor, and Keynote Speaker
Chris used his many years of experience in international crises and high-stakes negotiations to develop a unique negotiation training program. The Black Swan Method® has since grown into a holistic set of tactics and approaches that apply globally-proven negotiation techniques to the world of business.
Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation (FBI), as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his career, he also represented the U.S. government as an expert in kidnapping at two international conferences sponsored by the G8.
Before becoming the FBI’s lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on TERRSTOP (Omar Abdel-Rahman/”The Blind Sheikh” case) and the TWA Flight 800 catastrophe. He also negotiated the surrender of the first hostage taker to give up in the Chase Manhattan Bank robbery.
During Chris’s 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.
Chris has taught business negotiation in MBA programs as an adjunct professor at the University of Southern California Marshall School of Business, and at Georgetown University McDonough School of Business. He also taught business negotiation at Harvard University and guest lectured at the Kellogg School of Management at Northwestern University, the IMD Business School in Lausanne, Switzerland, and the Goethe Business School in Frankfurt, Germany. Since 2009, Chris has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.
We believe that anyone who has ever been in a negotiation is a potential client, and we look forward to speaking with you.
Tested, Proven, Tailored for You – When the stakes are high and both parties have something on the line, you need a proven strategy to achieve the ideal outcome. The Black Swan Group’s expert negotiators teach these skills. Time and again, these skills have been used to achieve successful results.
(202) 621-7262
